FAQs

Who can go on a raft trip?

Pretty much anyone can go rafting, though we have a few rules about where they go. Unfortunately, kiddos under 30 lbs aren't allowed on commercial raft trips - they're too small for the required life jackets and aren't able to self-rescue in the event they fall out of the raft. Kiddos under 50 pounds aren't allowed to raft through the Shoshone Rapids. Beyond that, we don't recommend you go rafting if you're pregnant, in ill-health, suffer heart disease, or anti-fun. We offer trips suitable for all ability and comfort levels, and the last thing we want to do is put you in a situation you're uncomfortable with. In official lawyer speak:  Participants must be able to understand and follow instructions given by guides. Participants must be able to fit into our life jackets and be in good health. If you are pregnant, have a history of heart trouble or other medical concerns please consult your doctor before participating. As with any outdoor adventure experience some inherent risk is involved. You will need to sign an Assumption of Risk Waiver prior to your trip.

We will not allow persons impaired by alcohol or drugs to participate in any of our trips. No refund will be made.

When is the best time of season to go rafting?

We start our season in mid-April and run trips into September and even October. If you're looking to experience big water, we recommend rafting in early to mid-June, though you should know that the Forest Service closes Shoshone to commercial rafters once the river is flowing more than 6000 cfs (cubic feet per second).

What is the water temperature?

The water temperature varies as the snow melts. The average temperature ranges from 48°F to 65°F.

How do you rate the difficulty of the rapids?

Colorado has a standard rating for whitewater rapids. These vary depending on fluctuating water levels.
Class I – Easy. No significant waves or obstacles.
Class II – Novice. Playful riffles, regular waves, clear passages and wide channels.
Class III – Intermediate. Moderately difficult rapids with larger irregular waves, narrow channels. Avoidance of obstacles is required.
Class IV – Difficult. Intense, powerful rapids requiring precise maneuvering, in turbulent waters.
Class V – Extremely difficult. Continuous rapids. Large, waves and holes with steep gradient.

Which raft trip is best for us?

Depends on who's going rafting and what kind of experience you're looking for. Class I/II rapids are great for families with young children or those who want a more relaxing time on the river. Class II/III trips are perfect for those looking for a blend of action and relaxation. Class III/IV are for true adventure seekers. Our staff is skilled at helping you choose the best river adventure.

How safe is it?

Safety is our number one priority! We use only the highest quality equipment and our staff is fully trained to State of Colorado outfitter and guide standards, including CPR, First Aid, and swiftwater rescue technique. That said, as with any outdoor adventure experience, some inherent risk is involved.

What should I wear and bring?

A swimsuit or lightweight shorts and shirt work best. Avoid cotton - it doesn't dry well. For your safety, bare feet and flip flops are not allowed. Footwear must tie or strap securely on the heels of your feet. We provide splash jackets, wetsuits and neoprene booties if you're concerned about getting too cold. We also suggest wearing a hat, sunglasses with a cord, sunscreen, and bringing water. Please leave your towels and change of clothes in your car for after the trip.

Can I bring my camera?

You can so long as you're ok with it getting wet or sinking to the bottom of the river. But don't worry if that does happen, we have professional photographers perfectly positioned to capture the look on your face when we punch through the rapids.

Can I reserve my own boat?

Yes. We can take up to eight people per boat. This boat will be guided by one of our trained, professional guides. We also offer inflatable kayaks (duckies) on our Full Day trips and guided Duckie Adventures.

Do you offer group discounts?

We offer discounts on groups of eight or more people. Please call 970-404-3022 for details.

Do I need a reservation?

Advance reservations are highly recommended. However, we are happy to make last-minute bookings as space allows.  If it's inside 24 hours before you'd like to go rafting, give us a call at  970-404-3022.

What is your reservation policy?

We require payment at the time of your reservation to guarantee your space. We have a 24 hour cancellation policy. If you cancel outside of 24 hours prior to your scheduled trip time you will receive a refund minus a $10 per person processing fee. Cancellations within 24 hours of your scheduled trip time and no shows are non refundable. Group reservations policies differ; please call our office.

When do I need to arrive?

Please arrive at least 45 minutes prior to your trip time. Before participating, you will need to check in at the Boathouse, confirm signature of our Assumption of Risk Waiver, and grab any trip essentials. Our professional staff will fit you with a lifejacket then provide a safety briefing.

What if it rains?

We don't let the rain keep us from having fun. Heck, we've rafted in the snow a few times. That was chilly.

Should I tip my guide?

Our guides work hard to provide you with a memorable experience. While gratuities are not expected, they are appreciated!